Box Office Information
The Drake
302 S. Hicks Street
Philadelphia, PA 19102
Find us in the Proscenium Theatre at The Drake (entrance closer to Spruce Street). Look for the black sign with white lettering.
Masking is optional while inside The Drake.
We're Open
General Hours: Tuesday-Friday, 2-6 PM
Production Hours: Monday-Tuesday, 2-6 PM; Wednesday - Friday, 2 PM - Showtime; Saturday-Sunday, 12 - Showtime
Administrative Offices: Monday-Friday, 12 - 6pm
Get In Touch
Phone: 215-568-8079
Email: Boxoffice@interacttheatre.org
COVID Safety
Our intent is to produce all four shows of each Season in person. Here is how we will achieve our goals:
We will have COVID Safety Nights for each of our shows. Please reach out to our box office for details.
An improved HVAC system that well exceeds recommended guidelines in air exchange cycles and filtration.
We also recognize that our public health situation can change rapidly, and we stand ready to adjust our policies and procedures as necessary.
Ticket Prices and Discounts
General: $37.00 | Student: $17.00 | Industry: $17.00
To allow for as much flexibility as possible, tickets for the 2022-23 Season are the same price across all performances. All single ticket prices include a $2.00 per ticket fee that applies regardless of point of purchase. In addition, all ticketholders can exchange their tickets for free up to 24 hours before their performance.
Subscribers save up to 30% on single ticket prices, with a 20% discount on additional tickets and no fees.
Groups
Looking to bring a group of 8 or more? Groups can receive up to 20% off single ticket prices. To learn more or to make arrangements for your group, contact Patron Services Manager Ci’Era Spencer.
Box Office Policies
Exchanges & Cancellations
All sales are final. There are no refunds for ticket or subscription purchases.
Exchanges for the 2022-23 Season are available for free to all ticketholders up to 24 hours in advance of your performance. You do not have to be a subscriber to exchange your tickets.
Performances will occur as scheduled unless the City of Philadelphia is closed by the Mayor’s Office. In the event of a cancellation, the Box Office will make every attempt to notify you and arrange attendance for an alternate date. InterAct does not offer refunds due to severe weather. However, emergency exchanges due to weather can be made up to two hours before curtain.
Check-In & Late Seating
InterAct uses digital tickets—no print tickets necessary. Audience members can check in for their performance at the box office up to one hour before the show begins. Please have the name of the ticket purchaser and, if possible, the email confirmation available.
Late seating is solely at the discretion of management. Once the performance has been in progress for 10 minutes, we may not be able to guarantee that you will be seated. Doors typically open 20 minutes before curtain.
General Admission
All seating in the Theatres at The Drake is general admission. Subscribers are invited to enter the theatre first for priority seating.
Accessibility
Wheelchair accessible, as well as companion seats, mobility, and audiovisual accessible seating is available. Seating requests should be made prior to show time by calling the Box Office at 215-568-8079 or emailing boxoffice@interacttheatre.org.
Children
We ask parents and guardians to use discretion when choosing a performance. In general, we do not recommend bringing children under 14 to InterAct productions. Children under the age of 10 will not be admitted. Please call the Box Office at 215-568-8079 if you have any questions as to the age appropriateness of an InterAct production.
ACCESS Philly
ACCESS Cardholders can use their card at InterAct for just $2, thanks to ACCESS Philly, a city-wide initiative led by Art-Reach.
How It Works: Cardholders pay the deeply discounted rate of $2 per person for the Cardholder and up to three additional people. ACCESS Philly tickets can be purchased over the phone or in person. When checking in for the performance, the Cardholder simply shows their ACCESS Card paired with a valid photo ID.
ACCESS Restrictions: Guests must present a valid ACCESS Card along with a photo ID at will call. One (1) ACCESS Card admits up to four (4) people at a rate of $2 per person, or allows the purchase of up to (4) tickets at a rate of $2 per person. The discounted price is to be paid by the visitor, not through their EBT card. The ACCESS Philly discount is not valid on special exhibitions or features, special events, or with any other offers or group rates. You can find out more about ACCESS Philly here.
Miscellaneous
Photography and/or videography of any kind is strictly prohibited in the theater. Equipment will be confiscated and violators are subject to immediate ejection from the theater with no refunds.
Please silence all electronic devices before entering the theater, or leave them with House Management.
Smoking is prohibited anywhere in the building.
Pay-What-You-Can
On the Thursday before the first ticketed performance of each production, InterAct hosts a public pay-what-you-can final dress rehearsal. All proceeds from this final dress rehearsal go directly to one of our community partners such as Warrior Writers, WOAR (Women Organized Against Rape), Asian Arts Initiative, HIAS PA, and more.
To learn more about our pay-what-you-can, contact the Box Office at boxoffice@interacttheatre.org or (215) 568-8079.
Please note that our pay-what-you-can final dress rehearsal is subject to production needs—in the event of actor illness or requested rehearsal time, this rehearsal may not be open to the public.